{"id":3518,"date":"2025-08-29T16:38:06","date_gmt":"2025-08-29T16:38:06","guid":{"rendered":"https:\/\/coupdecoeur-cdc.com\/a-propos\/"},"modified":"2025-12-01T11:36:57","modified_gmt":"2025-12-01T11:36:57","slug":"a-propos","status":"publish","type":"page","link":"https:\/\/coupdecoeur-cdc.com\/fr\/a-propos\/","title":{"rendered":"Le r\u00e9cit derri\u00e8re coup de c\u0153ur"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-78fbda14 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-38b626f9 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h1 class=\"uagb-ifb-title-prefix\">\u00c0 propos de Coup de c\u0153ur<\/h1><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-0682ea1d alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-d904cbea\">\n<div class=\"wp-block-uagb-container uagb-block-37158dbe\">\n<div class=\"wp-block-uagb-info-box uagb-block-1d62cba7 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><div class=\"uagb-ifb-separator\"><\/div><h1 class=\"uagb-ifb-title\">Votre sp\u00e9cialiste en exp\u00e9rience voyageur digitale<\/h1><\/div><p class=\"uagb-ifb-desc\">Chez Coup de C\u0153ur, j\u2019accompagne les locations de vacances, chambres d\u2019h\u00f4tes et acteurs du tourisme \u00e0 \u00e9lever leur hospitalit\u00e9 gr\u00e2ce \u00e0 des guides digitaux, des outils de communication intelligents et un marketing qui reste profond\u00e9ment personnel.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-15ad0527 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/coupdecoeur-cdc.com\/wp-content\/uploads\/2025\/08\/Ontwerp-zonder-titel-50-213x300.png ,https:\/\/coupdecoeur-cdc.com\/wp-content\/uploads\/2025\/08\/Ontwerp-zonder-titel-50-scaled.png 780w, https:\/\/coupdecoeur-cdc.com\/wp-content\/uploads\/2025\/08\/Ontwerp-zonder-titel-50-scaled.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/coupdecoeur-cdc.com\/wp-content\/uploads\/2025\/08\/Ontwerp-zonder-titel-50-213x300.png\" alt=\"Christel - the digital guest experience specialist\" class=\"uag-image-3355\" width=\"213\" height=\"300\" title=\"ontwerp zonder titel (50)\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-uagb-info-box uagb-block-d6e8afa9 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><div class=\"uagb-ifb-separator\"><\/div><h1 class=\"uagb-ifb-title\">Le r\u00e9cit derri\u00e8re coup de c\u0153ur<\/h1><\/div><p class=\"uagb-ifb-desc\">Je suis Christel \u2014 coach, cr\u00e9atrice et le c\u0153ur de Coup de C\u0153ur.<br><br>Cr\u00e9er du lien entre les gens a toujours \u00e9t\u00e9 au centre de tout ce que je fais. Qu\u2019il s\u2019agisse d\u2019un accueil chaleureux, d\u2019un message attentionn\u00e9 ou d\u2019une exp\u00e9rience digitale soigneusement con\u00e7ue, j\u2019ai toujours cru que la communication est ce qui transforme un simple contact en v\u00e9ritable connexion. <br><br>Apr\u00e8s des ann\u00e9es en marketing international, dans l\u2019hospitalit\u00e9 et en tant que propri\u00e9taire de locations de vacances, j\u2019ai d\u00e9couvert \u00e0 quel point l\u2019exp\u00e9rience voyageur est fa\u00e7onn\u00e9e par l\u2019empathie, l\u2019anticipation et de petites attentions intentionnelles. Ce sont ces instants \u2014 ceux qui font qu\u2019une personne se sent comprise et choy\u00e9e \u2014 qui restent longtemps dans leur m\u00e9moire apr\u00e8s le d\u00e9part. <br><br>C\u2019est ainsi qu\u2019est n\u00e9 Coup de C\u0153ur.<br>Un nom qui refl\u00e8te qui je suis \u2014 mes initiales, CDC \u2014 et ce en quoi je crois : travailler avec le c\u0153ur.<br><br>Ma mission ? Aider les h\u00f4tes \u00e0 cr\u00e9er ces moments significatifs et inspirants pour leurs voyageurs \u2014 authentiques, chaleureux et durables.<\/p><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-516934d8 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-a69737f9 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<!-- Coup de Coeur \u2013 FR : Philosophie, M\u00e9thode C.D.C., Impact & CTA -->\n<div class=\"cdc-about-method-cta\" style=\"background:#FAF5E5; padding:60px 0;\">\n\n  <!-- CSS identiek aan NL, alleen teksten hieronder vertaald -->\n  <style>\n    .cdc-about-method-cta * { box-sizing:border-box; }\n    .cdc-card{ width:calc(100% - 88px); max-width:1200px; margin:0 auto; background:#FFFFFF;\n      box-shadow:0 18px 40px rgba(0,0,0,0.06); padding:50px 60px; color:#31195A; }\n    .cdc-card h2, .cdc-card h3{ margin:0 0 14px 0; font-weight:700; line-height:1.25; text-align:center; }\n    .cdc-card p, .cdc-card li{ margin:0 0 10px 0; line-height:1.65; color:#31195A; }\n    .cdc-block{ margin-bottom:40px; }\n    .cdc-block-intro{ max-width:720px; margin:0 auto; text-align:center; }\n    .cdc-method-wrapper{ border-radius:10px; border:1px solid #F0E5D2; padding:30px 24px 26px; margin-top:20px; }\n    .cdc-method-grid{ display:flex; gap:32px; flex-wrap:wrap; justify-content:space-between; text-align:center; }\n    .cdc-method-col{ flex:1 1 0; min-width:220px; max-width:260px; margin:0 auto; }\n    .cdc-method-letter{ font-size:30px; font-weight:700; color:#C88748; margin-bottom:6px; }\n    .cdc-method-title{ margin-bottom:8px; }\n    .cdc-impact-wrapper{ max-width:620px; margin:0 auto; text-align:left; }\n    .cdc-impact-list{ list-style:none; padding:0; margin-top:12px; }\n    .cdc-impact-list li::before{ content:\"\u2192\"; color:#C88748; margin-right:8px; }\n    .cdc-impact-list li{ margin-bottom:6px; }\n    .cdc-cta-block{ margin-top:32px; text-align:center; padding-top:24px; border-top:1px solid #F0E5D2; }\n    .cdc-cta-sub{ margin-bottom:16px; }\n    .cdc-cta-button{ display:inline-block; padding:12px 32px; border-radius:999px;\n      background:#C88748; color:#F8F4EF; text-decoration:none; font-weight:600;\n      letter-spacing:0.03em; text-transform:uppercase; font-size:14px; }\n    .cdc-cta-button:hover{ background:#31195A; color:#F8F4EF; }\n    .cdc-closing-line{ font-weight:700; color:#C88748; margin-top:12px; text-align:center; }\n    @media (max-width:900px){ .cdc-card{ width:calc(100% - 40px); padding:40px 24px; } }\n    @media (max-width:768px){ .cdc-card{ width:calc(100% - 32px); }\n      .cdc-method-grid{ flex-direction:column; gap:24px; } }\n  <\/style>\n\n  <div class=\"cdc-card\">\n\n    <!-- 1. Philosophie -->\n    <div class=\"cdc-block\">\n      <h2>Ce que je crois \u00e0 propos de l\u2019hospitalit\u00e9<\/h2>\n      <div class=\"cdc-block-intro\">\n        <p>\n          La v\u00e9ritable hospitalit\u00e9 na\u00eet de la clart\u00e9, du calme et d\u2019une connexion authentique.\n          Lorsque l\u2019information est claire, la communication devient chaleureuse et humaine, et les points\n          de contact num\u00e9riques guident les voyageurs avec douceur tout au long de leur s\u00e9jour.\n        <\/p>\n        <p>Cette conviction est la base de tout ce que je cr\u00e9e.<\/p>\n      <\/div>\n    <\/div>\n\n    <!-- 2. M\u00e9thode C.D.C. -->\n    <div class=\"cdc-block\">\n      <h2>La M\u00e9thode C.D.C.<\/h2>\n\n      <div class=\"cdc-method-wrapper\">\n        <div class=\"cdc-method-grid\">\n\n          <div class=\"cdc-method-col\">\n            <div class=\"cdc-method-letter\">C<\/div>\n            <h3 class=\"cdc-method-title\">Communication<\/h3>\n            <p>\n              Une communication claire, chaleureuse et coh\u00e9rente sur chaque point de contact num\u00e9rique\n              r\u00e9duit les questions, renforce la confiance et accompagne les voyageurs bien avant leur arriv\u00e9e.\n            <\/p>\n          <\/div>\n\n          <div class=\"cdc-method-col\">\n            <div class=\"cdc-method-letter\">D<\/div>\n            <h3 class=\"cdc-method-title\">Digital<\/h3>\n            <p>\n              Une pr\u00e9sence digitale forte et apais\u00e9e \u2014 de votre site web \u00e0 vos guides num\u00e9riques et automatisations \u2014\n              rend votre lieu facile \u00e0 d\u00e9couvrir, comprendre et r\u00e9server.\n            <\/p>\n          <\/div>\n\n          <div class=\"cdc-method-col\">\n            <div class=\"cdc-method-letter\">C<\/div>\n            <h3 class=\"cdc-method-title\">Connexion<\/h3>\n            <p>\n              Des points de contact intentionnels cr\u00e9ent une exp\u00e9rience personnelle et m\u00e9morable.\n              Cette connexion g\u00e9n\u00e8re plus de visibilit\u00e9, davantage de r\u00e9servations directes et de s\u00e9jours prolong\u00e9s,\n              ainsi que les avis 5 \u00e9toiles qui renforcent votre r\u00e9putation.\n            <\/p>\n          <\/div>\n\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- 3. Impact -->\n    <div class=\"cdc-block\">\n      <h2>Ce que cela apporte \u00e0 votre activit\u00e9<\/h2>\n      <div class=\"cdc-impact-wrapper\">\n        <p>Avec Coup de Coeur, les h\u00f4tes gagnent :<\/p>\n        <ul class=\"cdc-impact-list\">\n          <li>plus de visibilit\u00e9 dans un march\u00e9 concurrentiel ;<\/li>\n          <li>moins de questions r\u00e9p\u00e9titives ;<\/li>\n          <li>une communication calme et automatis\u00e9e ;<\/li>\n          <li>plus de r\u00e9servations directes et des s\u00e9jours plus longs ;<\/li>\n          <li>des voyageurs qui se sentent accueillis, guid\u00e9s et pris en soin ;<\/li>\n          <li>un parcours invit\u00e9 qui refl\u00e8te votre personnalit\u00e9 et vos valeurs.<\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n\n    <!-- 4. CTA -->\n    <div class=\"cdc-cta-block\">\n      <p class=\"cdc-closing-line\">\n        Une croissance qui commence par un coup de c\u0153ur \u2014 et se construit sur une connexion authentique.\n      <\/p>\n      <h2>Pr\u00eat(e) \u00e0 \u00e9lever votre exp\u00e9rience voyageur ?<\/h2>\n      <p class=\"cdc-cta-sub\">D\u00e9couvrons ce dont votre lieu a besoin pour rayonner.<\/p>\n      <a href=\"#\" class=\"cdc-cta-button\">COMMENCER VOTRE UPGRADE D\u2019HOSPITALIT\u00c9<\/a>\n    <\/div>\n\n  <\/div>\n<\/div>\n\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ce que je crois \u00e0 propos de l\u2019hospitalit\u00e9 La v\u00e9ritable hospitalit\u00e9 na\u00eet de la clart\u00e9, du calme et d\u2019une connexion authentique. Lorsque l\u2019information est claire, la communication devient chaleureuse et humaine, et les points de contact num\u00e9riques guident les voyageurs avec douceur tout au long de leur s\u00e9jour. Cette conviction est la base de tout [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3518","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"mailpoet_newsletter_max":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"cdecock01@gmail.com","author_link":"https:\/\/coupdecoeur-cdc.com\/fr\/author\/cdecock01gmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Ce que je crois \u00e0 propos de l\u2019hospitalit\u00e9 La v\u00e9ritable hospitalit\u00e9 na\u00eet de la clart\u00e9, du calme et d\u2019une connexion authentique. Lorsque l\u2019information est claire, la communication devient chaleureuse et humaine, et les points de contact num\u00e9riques guident les voyageurs avec douceur tout au long de leur s\u00e9jour. Cette conviction est la base de tout\u2026","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/coupdecoeur-cdc.com\/fr\/wp-json\/wp\/v2\/pages\/3518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coupdecoeur-cdc.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/coupdecoeur-cdc.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/coupdecoeur-cdc.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coupdecoeur-cdc.com\/fr\/wp-json\/wp\/v2\/comments?post=3518"}],"version-history":[{"count":31,"href":"https:\/\/coupdecoeur-cdc.com\/fr\/wp-json\/wp\/v2\/pages\/3518\/revisions"}],"predecessor-version":[{"id":4956,"href":"https:\/\/coupdecoeur-cdc.com\/fr\/wp-json\/wp\/v2\/pages\/3518\/revisions\/4956"}],"wp:attachment":[{"href":"https:\/\/coupdecoeur-cdc.com\/fr\/wp-json\/wp\/v2\/media?parent=3518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}