At Coup de Cœur, digital guidebooks are thoughtfully designed and fully implemented for holiday accommodations such as B&Bs, guesthouses, holiday homes, villas and other small-scale stays.
Clear and intuitive for guests, practical for hosts, and always aligned with the atmosphere and identity of your place.
What is a digital guidebook?
A digital guidebook supports guests before arrival, during their stay and after departure, helping hosts communicate clearly at every stage of the guest journey.
For whom are digital guidebooks ideal?
Digital guidebooks are especially valuable for hosts who want to combine clear information with a warm, personal guest experience.
They adapt easily to different types of holiday accommodations and hosting styles.
B&Bs and guesthouses
Ideal for hosts who welcome guests personally, but still want to provide clear, structured information without repeating themselves.
Holiday homes and villas
Perfect for self check-in, practical instructions and guiding guests independently throughout their stay.
Small-scale accommodations
Designed for places that value atmosphere, quality and a thoughtful guest journey rather than mass tourism.
Hosts focused on guest experience
If you want guests to feel prepared, confident and cared for — a digital guidebook naturally supports your way of hosting.
The Coup de Coeur Approach
Digital guidebooks are not just about sharing information.
They are about guiding guests in a way that feels natural, personal and aligned with the soul of your place.
At Coup de Cœur, the focus is not on technology, but on guest experience — supported by a clear structure, thoughtful design and practical implementation.
Structured, thoughtful and guest-focused
Each digital guidebook is carefully structured so guests intuitively find what they need, without information overload.
Everything is organised with the guest’s perspective in mind.
Practical instead of technical
You don’t need to worry about tools, settings or platforms.
Complexity is translated into clear, practical content that works naturally for both host and guest.
Fully designed and implemented for you
From content guidance and structure to design and implementation, your digital guidebook is delivered ready to use — easy to manage and easy to adapt over time.
Explore the possibilities
Every digital guidebook starts from the same foundation: clear information, thoughtful structure and a smooth guest experience.
From there, you can choose how far you want to go — depending on your accommodation, your guests and your way of hosting.
Explore the different ways digital guidebooks can be designed, extended and adapted to your needs.
Design & implementation
Professional design and full implementation of your digital guidebook — from structure and content guidance to a ready-to-use result.
Benefits of digital guidebooks
Discover how digital guidebooks reduce repetitive questions, save time and support a smoother guest experience.
The Coup de Cœur Collection
Three thoughtfully designed digital guidebook levels, adapted to your needs & budget.
Optional services & features
Additional languages, automation, guest forms and ongoing optimisation to further enhance your digital guidebook.
Custom digital guidebooks
Digital guidebooks adapted for weddings, events or other specific applications beyond holiday accommodations.
Unsure where to start?
Every accommodation is different — and so are your guests, your hosting style and your expectations.
That’s why digital guidebooks are never one-size-fits-all.
If you’re not sure which setup fits your place best, I’ll gladly help you explore the possibilities and define a clear starting point.
