As digital guest Experience Specialist
I design digital guides that bring clarity, calm and connection.
They gather all essential information in one beautiful, accessible place, helping guests, participants or members feel instantly welcome and well-informed.
Whether it’s for a B&B, holiday home, event, community, school or business, a digital guide keeps everyone perfectly aligned. You save time, reduce repeated questions and enhance the entire experience.
I create digital guest guides for B&Bs, gîtes, boutique hotels and campsites, event guides for weddings, workshops and local gatherings, community guides for associations and neighbourhood groups, and information guides for schools, onboarding processes or house sitting. Each guide is fully tailored to your place, your purpose and the people you want to reach.
Benefits
Features
Watch a demo
Click on the picture or scan the QR code with your smartphone/tablet
Let me create a guidebook that works for you and wow your guests
Say hello to a powerful digital tool that showcases your brand, secures repeat bookings, and make every guest stay unforgettable.
Beyond Holiday Stays
A Coup de Coeur guide can do much more than welcome travelers.
The same clarity, beauty, and ease that make your guests feel at home can also connect communities, schools, local events, business networks, and private groups.
From event logistics to community life, from house manuals to wedding coordination, each guide can be tailored to your story — making information flow naturally and beautifully.
FAQ – Digital guides
Still wondering if a digital guide is right for you? Here are some quick answers to the most common questions from hosts, organisers and teams I work with.
-
What is the purpose of a digital guide?A digital guide brings all essential information together in one clear, accessible place. It replaces scattered emails, PDFs and last-minute questions with structure, clarity and peace of mind. It helps people know what to expect, what to do and how to prepare — anytime, anywhere.
-
How does a digital guide help B&Bs and holiday homes?For hospitality hosts, a digital guest guide goes beyond answering questions — it elevates the entire guest experience. Guests feel welcomed, informed and reassured before they even arrive. You save time, reduce repetitive messages and present your place with more professionalism and warmth. It’s the extra mile guests truly notice and remember.
-
Can a digital guide be used for events or communities?Absolutely. Digital guides are ideal for local events, associations, village groups, clubs or neighbourhood communities. They centralise schedules, practical info, contact points and updates — making it easy for people to stay aligned and connected before and during an event.
-
Is a digital guide useful for schools or private groups?Yes. Schools and private groups use digital guides to share practical information, preparation lists, safety guidelines, schedules or activity details. It keeps parents, students or group members informed without endless messages or paperwork.
-
Can companies use a digital guide for onboarding or internal processes?Definitely. Businesses use digital guides to streamline onboarding, share operational guidelines, standardise procedures and support new team members with clear step-by-step instructions. Everything stays organised, always up-to-date and accessible in one place.
-
Do I need technical skills to use or update a digital guide?Not at all. Your guide is set up for you, and you can update it anytime with just a few clicks. No apps, no downloads — just a simple, user-friendly experience for you and the people you serve.
